💻 My video/audio isn't working!

  1. 💡 Quick Tips:
    • Reload the page or close and reopen your browser.
    • Try Incognito/Private mode to disable extensions that may block your camera/mic.
    • Check that your browser has camera and microphone permissions.
    • Make sure your browser is up to date, or try Chrome, Safari, or Firefox.
    • Restart your computer if needed.
  2. 🛠️ Advanced Troubleshooting:
    • Avoid using VPNs, they can interfere with video calls.

      Whitelist these domains to make sure our site loads properly:

      • talkabroad.com
      • app.talkabroad.com
      • interactionsoftware.io
      • interactionsoftware.daily.co
    • Disable or whitelist ad blockers if they interfere with video scripts.
    • Clear your cookies and cache for a fresh start.
    • Still having issues? Open your JavaScript console (Chrome: three-dot menu → More Tools → Developer Tools; Firefox: Tools → Web Developer → Web Console; Safari: Preferences → Advanced → Show Develop menu → Develop → Show JavaScript Console). Take a screenshot of any errors and send it to support@talkabroad.com.
  3. Following these steps usually fixes most video problems so you can join your conversation smoothly! 🎉
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