💻 My video/audio isn't working!
- 💡 Quick Tips:
- Reload the page or close and reopen your browser.
- Try Incognito/Private mode to disable extensions that may block your camera/mic.
- Check that your browser has camera and microphone permissions.
- Make sure your browser is up to date, or try Chrome, Safari, or Firefox.
- Restart your computer if needed.
- 🛠️ Advanced Troubleshooting:
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Avoid using VPNs, they can interfere with video calls.
Whitelist these domains to make sure our site loads properly:
- talkabroad.com
- app.talkabroad.com
- interactionsoftware.io
- interactionsoftware.daily.co
- Disable or whitelist ad blockers if they interfere with video scripts.
- Clear your cookies and cache for a fresh start.
- Still having issues? Open your JavaScript console (Chrome: three-dot menu → More Tools → Developer Tools; Firefox: Tools → Web Developer → Web Console; Safari: Preferences → Advanced → Show Develop menu → Develop → Show JavaScript Console). Take a screenshot of any errors and send it to support@talkabroad.com.
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- Following these steps usually fixes most video problems so you can join your conversation smoothly! 🎉